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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rebecca Ball

Rebecca Ball

July 23, 2026

5  out of  5
rating by Rebecca Ball
"I had such a great experience working with Tianna at State Farm! I recently needed to add my teenage driver to my policy, and Tianna was incredibly helpful throughout the entire process. She was patient, knowledgeable, and answered every question I had. She made what I expected to be a stressful process so easy and straightforward. I truly appreciate her excellent customer service and how she went above and beyond to make sure I understood everything. Thank you, Tianna, for all your help! I highly recommend her to anyone looking for someone who genuinely cares about helping her customers!"
We responded:
"Rebecca, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Rebecca Ball

Rebecca Ball

July 23, 2026

5  out of  5
rating by Rebecca Ball
"I had such a great experience working with Tianna at State Farm! I recently needed to add my teenage driver to my policy, and Tianna was incredibly helpful throughout the entire process. She was patient, knowledgeable, and answered every question I had. She made what I expected to be a stressful process so easy and straightforward. I truly appreciate her excellent customer service and how she went above and beyond to make sure I understood everything. Thank you, Tianna, for all your help! I highly recommend her to anyone looking for someone who genuinely cares about helping her customers!"
We responded:
"Rebecca, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Larry Hatcher

June 25, 2026

5  out of  5
rating by Larry Hatcher
"Tianna Simmons was a great help when I called and needed to add a vehicle to my policy she helped out so much and made sure that my discounts were added and my payment only went up minimal she was a great help would recommend this office to anyone. Thank you again Tianna"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jay Sylvan’s Team! We deeply appreciate your kind words here in Fort Mill . "
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Larry Hatcher

June 25, 2026

5  out of  5
rating by Larry Hatcher
"Tianna Simmons was a great help when I called and needed to add a vehicle to my policy she helped out so much and made sure that my discounts were added and my payment only went up minimal she was a great help would recommend this office to anyone. Thank you again Tianna"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jay Sylvan’s Team! We deeply appreciate your kind words here in Fort Mill . "
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Lillian Brown

June 24, 2026

5  out of  5
rating by Lillian Brown
"Tianna Simmons . Thank you for your prompt
Service. I'm incredible impressed by your professionalism.
You handle my request without any stress to me.
As a Senior I appreciate you.
Thank you."
We responded:
"Lillian, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jay Sylvan’s Team!"
Profile photo of Lillian Brown

Lillian Brown

June 24, 2026

5  out of  5
rating by Lillian Brown
"Tianna Simmons . Thank you for your prompt
Service. I'm incredible impressed by your professionalism.
You handle my request without any stress to me.
As a Senior I appreciate you.
Thank you."
We responded:
"Lillian, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jay Sylvan’s Team!"
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Jignesh Mistry

June 3, 2026

5  out of  5
rating by Jignesh Mistry
"I worked with Tianna Simmons for renters Insurance. Its an amazing service what i received from her. I rate her response to request very quick and prompt."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jignesh Mistry

June 3, 2026

5  out of  5
rating by Jignesh Mistry
"I worked with Tianna Simmons for renters Insurance. Its an amazing service what i received from her. I rate her response to request very quick and prompt."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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michael moore

June 2, 2026

5  out of  5
rating by michael moore
"Tianna was instrumental in quickly getting us insurance for a motor home purchase that we had to pick up the same day. She was also able to add a family member to our auto insurance quickly. She’s very friendly and efficient. Give her a raise!"
We responded:
"We are grateful for your 5-star review, Michael! Thanks for taking a moment to share your positive rating of State Farm Agent Jay Sylvan’s Team here in Fort Mill . "
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michael moore

June 2, 2026

5  out of  5
rating by michael moore
"Tianna was instrumental in quickly getting us insurance for a motor home purchase that we had to pick up the same day. She was also able to add a family member to our auto insurance quickly. She’s very friendly and efficient. Give her a raise!"
We responded:
"We are grateful for your 5-star review, Michael! Thanks for taking a moment to share your positive rating of State Farm Agent Jay Sylvan’s Team here in Fort Mill . "
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Kelsi Robinson

April 2, 2026

5  out of  5
rating by Kelsi Robinson
"Tianna was super helpful with my policy!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jay Sylvan’s Team. "
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Kelsi Robinson

April 2, 2026

5  out of  5
rating by Kelsi Robinson
"Tianna was super helpful with my policy!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jay Sylvan’s Team. "
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Ryan Young

February 6, 2026

5  out of  5
rating by Ryan Young
"Nika was amazing! Provided excellent customer service & went above and beyond!"
We responded:
"Ryan, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Ryan Young

February 6, 2026

5  out of  5
rating by Ryan Young
"Nika was amazing! Provided excellent customer service & went above and beyond!"
We responded:
"Ryan, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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David Fernee

January 11, 2026

1  out of  5
rating by David Fernee
"I moved and transferred my SF policies to the Sylvan office. For my auto policies, I paid the new premium, but I had to work hard because the first estimate was twice the rate in Ohio.
A few weeks later my SF agent from Ohio, called me stating that one of my cars was PAST DUE. I looked on the app and he was correct. He brought it to the attention of the Sylvan office. Their response was it was a computer error and would work on it, again.
I asked to talk to Mr. Sylman, the agent, I was told he was out of the office even though it was only 3:00 on Friday"
Profile photo of David Fernee

David Fernee

January 11, 2026

1  out of  5
rating by David Fernee
"I moved and transferred my SF policies to the Sylvan office. For my auto policies, I paid the new premium, but I had to work hard because the first estimate was twice the rate in Ohio.
A few weeks later my SF agent from Ohio, called me stating that one of my cars was PAST DUE. I looked on the app and he was correct. He brought it to the attention of the Sylvan office. Their response was it was a computer error and would work on it, again.
I asked to talk to Mr. Sylman, the agent, I was told he was out of the office even though it was only 3:00 on Friday"
Profile photo of Lakita Simmons

Lakita Simmons

November 24, 2025

5  out of  5
rating by Lakita Simmons
"Tianna helped me so much! She got me great quote, and got me to leave my old insurance company who I was with for years! The customer service experience was phenomenal! I'm glad I made the choice to switch to State Farm. Thanks Tianna."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Lakita Simmons

Lakita Simmons

November 24, 2025

5  out of  5
rating by Lakita Simmons
"Tianna helped me so much! She got me great quote, and got me to leave my old insurance company who I was with for years! The customer service experience was phenomenal! I'm glad I made the choice to switch to State Farm. Thanks Tianna."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michael Turbeville

November 3, 2025

5  out of  5
rating by Michael Turbeville
"Tiana with Jay Sylvans office was fantastic! I need homeowners insurance and they got me everything quickly!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Debbie Corso

October 17, 2025

5  out of  5
rating by Debbie Corso
"My policy is under Debbie Redmond. Tianna took great care of me at Jay Sylan's State Farm Agency! I got an auto policy as well as a renter's policy. Tianna was friendly and very helpful. She answered all of my questions and helped me get set up. Even with my complicated situation of name change, she was super helpful!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Pam Pittman

September 24, 2025

5  out of  5
rating by Pam Pittman
"Always work with Kim Threatt. She is helpful, kind and patient. She always has the answers to my guestions and is always pleasant."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Taylor Bales

September 24, 2025

5  out of  5
rating by Taylor Bales
"Great rates and customer service. Angie is always so helpful and quick to respond!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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1BadDogRacing

September 19, 2025

5  out of  5
rating by 1BadDogRacing
"Kim Threatt is amazing to work with. As a long term State Farm customer, her experience and knowledge even in the most difficult situations has always been very helpful. She is always very professional and courteous and quick to respond. Thank you for being a good neighbor and being there."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jacob Evans

September 17, 2025

5  out of  5
rating by Jacob Evans
"Angie was great and very helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sydney Ramkissoon

September 9, 2025

5  out of  5
rating by Sydney Ramkissoon
"Angie is amazing, she cared so much to help me get a better rate for car insurance and she did just that. So glad I meet her so she could help me out!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"