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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Turbeville

November 3, 2025

5  out of  5
rating by Michael Turbeville
"Tiana with Jay Sylvans office was fantastic! I need homeowners insurance and they got me everything quickly!"
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Debbie Corso

October 17, 2025

5  out of  5
rating by Debbie Corso
"My policy is under Debbie Redmond. Tianna took great care of me at Jay Sylan's State Farm Agency! I got an auto policy as well as a renter's policy. Tianna was friendly and very helpful. She answered all of my questions and helped me get set up. Even with my complicated situation of name change, she was super helpful!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Pam Pittman

September 24, 2025

5  out of  5
rating by Pam Pittman
"Always work with Kim Threatt. She is helpful, kind and patient. She always has the answers to my guestions and is always pleasant."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Taylor Bales

September 24, 2025

5  out of  5
rating by Taylor Bales
"Great rates and customer service. Angie is always so helpful and quick to respond!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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1BadDogRacing

September 19, 2025

5  out of  5
rating by 1BadDogRacing
"Kim Threatt is amazing to work with. As a long term State Farm customer, her experience and knowledge even in the most difficult situations has always been very helpful. She is always very professional and courteous and quick to respond. Thank you for being a good neighbor and being there."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jacob Evans

September 17, 2025

5  out of  5
rating by Jacob Evans
"Angie was great and very helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sydney Ramkissoon

September 9, 2025

5  out of  5
rating by Sydney Ramkissoon
"Angie is amazing, she cared so much to help me get a better rate for car insurance and she did just that. So glad I meet her so she could help me out!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Keischa Green

September 9, 2025

5  out of  5
rating by Keischa Green
"Angie was very helpful in assisting me with my policy transfers,"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Laura Colvin

September 8, 2025

5  out of  5
rating by Laura Colvin
"Tianna is awesome. Very professional and thorough at her job. So glad she's on my team as a customer. Blessings. Laura Colvin"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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PlumQuickRacing

September 8, 2025

5  out of  5
rating by PlumQuickRacing
"Absolutely amazing customer service.......Kim Threatt is the BEST!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sam Moore

September 4, 2025

5  out of  5
rating by Sam Moore
"I would highly recommend Caroline to anyone looking for insurance, she is very easy to talk to and knowledgeable, she took her time to make sure all my questions were answered and made it a pleasant experience instead of the chore it started out as , highly recommend!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jacob Steen

September 3, 2025

5  out of  5
rating by Jacob Steen
"Mrs Kim is excellent to work with and is very quick. I had a bit of a complicated situation and figured it would take a week to get the quote and she had it all done within two days."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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tim mitchell

September 2, 2025

5  out of  5
rating by tim mitchell
"Caroline did a great job helping me with a situation. She provided great customer service and I really appreciated her quick response to help me out!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kelly Thumma

August 26, 2025

5  out of  5
rating by Kelly Thumma
"I had a great experience working with Caroline. She was not only professional, but also, friendly, and explained all of my options clearly, She was knowledgeable answered all my questions . I did not feel rushed or pushed and she took her time to provide me with great options. I really appreciated how responsive and knowledgeable was. Highly recommend Caroline for anyone needing insurance!”"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Martha Lowder

August 19, 2025

5  out of  5
rating by Martha Lowder
"Caroline was very helpful with my insurance suggestions today! She had a very pleasant phone voice and I appreciate her help!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Djelisa Almeida

August 15, 2025

5  out of  5
rating by Djelisa Almeida
"Angie was amazing to work with she’s very responsive and kind. She helped me with all my needs and was very helpful in explaining the process, I would definitely recommend working with her for the best possible quote."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sharon Sutton

August 14, 2025

5  out of  5
rating by Sharon Sutton
"Angie Wells is amazing!! She has been my person since I came aboard, she has always went above and beyond!! She is very prompt and professional every time I speak to her! She is always pleasant and helpful anyway she can be! I could not ask for better communication, understanding of needs and support from her! Thank you for all you do! I highly recommend the service!!! Thank you Angie for meeting my needs and expectations and being so helpful!"
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Rose Anselmo

August 14, 2025

5  out of  5
rating by Rose Anselmo
"Kind caring and prompt service! Happy customer"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brooke Cassity

August 12, 2025

5  out of  5
rating by Brooke Cassity
"Caroline was incredibly helpful, responsive, and knowledgeable when answering my questions. She went above and beyond to make sure I had all the information I needed and found options that best suited my needs. She even identified discounts I didn’t know were available. On top of that, she was personable, easy to talk to, and genuinely interested in helping me. Highly recommend!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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jenna whisenant

August 8, 2025

5  out of  5
rating by jenna whisenant
"Kim has helped me so much setting up my car insurance with them and switching from a different company. She is very kind and was thorough in answering my many questions. My mom has been with her for a while and speaks very highly of her and her help."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jisu Kim

August 6, 2025

5  out of  5
rating by Jisu Kim
"Great deal and great service!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jessie warren

August 6, 2025

5  out of  5
rating by Jessie warren
"Thank you Caroline for being super helpful and reliable!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Melvin Flores

August 1, 2025

5  out of  5
rating by Melvin Flores
"Kim is very knowledgeable. My family have been part of this office for many years now and have a great relationship with Kim, she is the only one we prefer to speak with, only because we have great experience with her and we trust that she will help us with all our needs. It is always a pleasure dealing with her. She deserves unlimited stars."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Stephanie Wallace

August 1, 2025

5  out of  5
rating by Stephanie Wallace
"My family and I love Kim when we call we immediately ask for her she is very kind and very knowledgeable. I can always depend on her getting the answers or Imformation I need, the rest of the team are all Great people but in my opinion Kim is fantastic."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sylvia Melendez

August 1, 2025

5  out of  5
rating by Sylvia Melendez
"Kim was absolutely a blessing to deal with. Funny, attentive and so helpful! Be sure to ask for her when needing anything, she will handle it ."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"